This survey aims to understand how major health insurance carriers process claims. Your contribution is crucial to shedding light on these processes and potentially influencing improvements.
Please note: Participation in this survey requires having insurance with one of the major carriers listed in the dropdown menu. You will need to collect and upload two specific documents:
These documents are typically available electronically from your insurance provider or may have been sent to you in the mail. Please ensure any personal information, such as names, addresses, or plan numbers, is redacted for your privacy.
To help you identify these documents, here are examples: Example SBC | Example EOB
Please review the examples and get these documents ready now. All questions are required. Incomplete submissions, or submissions from participants not insured by the listed major carriers, will unfortunately have to be rejected. Thank you for your understanding and participation.